Delivery & Returns
Shipping & Delivery Policy
All orders will be shipped within 24hrs of an order being placed (excluding weekends and public holidays, when it will be shipped the next business day). My First Gift ship via Australia Post for all deliveries Australia wide and internationally.
A signature is not required upon delivery. If no-one is there to receive the package it will be left in a safe place. If the courier determines that no safe place is available they will leave a calling card so you can pick up from your nearest Australia Post office.
Standard Shipping – FREE Australia Wide for all hampers and products over $45
- $7.95 shipping for items under $45
- 3-6 Business days
- Standard Shipping is not suitable for hospital deliveries
- 1-2 days
- Hospital deliveries require Express Shipping
Refund and Returns Policy
My First Gift take pride in how our gifts are presented. If you are not completely satisfied when your product arrives you need to contact us via email firstname.lastname@example.org or phone 0483 158 918 within 48hrs of the registered delivery time. We will work with you to find a suitable solution for both parties. This may be a replacement item for damaged goods, refund due to faulty product or partial refund if a replacement is not required.